Delivery Guarantee
WHITE-GLOVE DELIVERY & WARRANTIES
Learn how our private freight network protects your investment, and read about our zero-hassle 3-year factory warranty.
01 / OUR PRIVATE LOGISTICS NETWORK
Large thermal recovery wellness equipment and bespoke architectural sinks cannot be shipped via standard parcel networks without risking damage. ZeroSink partners with a private, white-glove truck freight network to guarantee safe transit.
SECURE PALLET PACKAGING
Your equipment is loaded onto heavy-duty wood pallets, protected with foam corners, and wrapped in double-thick structural card boarding at our factory.
LIFTGATE APPOINTMENT DELIVERY
The freight carrier schedules a specific delivery appointment window. A specialized truck equipped with a mechanical liftgate drops your pallet safely at your garage or driveway.
TRANSIT DAMAGE GUARANTEE
In the rare event that freight is damaged during transit, simply document the packaging on arrival. ZeroSink will manufacture and dispatch a brand-new replacement unit with expedited scheduling.
02 / 3-YEAR FACTORY WARRANTY MATRIX
ZeroSink systems are built for lifetime durability. We protect commercial and residential installations under our structured factory warranty guidelines:
| Equipment Category | Warranty Duration | Coverage Scope |
|---|---|---|
| MitoADAPT Red Light Panels | 3 Years | Complete LED grids, internal power supplies, and logic controllers. |
| Chiller Compressors & Tubing | 2 Years | Chiller pump assembly, compressor fan, heat exchanger, and tubing. |
| Custom Metal Sinks | Lifetime | Structural weld integrity, copper/stainless steel corrosion resistance. |
| Infrared Saunas | 3 Years | Carbon-fiber heaters, control panels, and hemlock wood panels. |